FAQ category

Marketplace rules FAQ

Find answers about proof media, moderation, and when to contact the PuppiesClub team directly.

3 answers Helpful next steps
Read the answers in this category first, then open a related trust page or contact support if you need more help.

Why do real videos matter on puppy listings?

Real videos reduce ambiguity around current puppy condition, behavior, and listing authenticity.

How does AI photo moderation work on PuppiesClub?

PuppiesClub checks uploaded listing photos with AI before a seller listing is accepted or updated.

When should I contact PuppiesClub support?

Support should be used when safety, billing, seller, or listing questions need a team review.